PinnedA user story loved by the product teamHow many times your idea was rejected before it made it to the product roadmap? This story shares a secret mantra to skip that loopApr 28, 2020Apr 28, 2020
Better scheduling to Customer ExperienceOver the time, it has been observed that calls/remote sessions are one of the most effective ways that a support team exchanges…Jan 11, 2017Jan 11, 2017
Fine-tune customer service to beat Coronavirus!In today’s world, time is much more valuable than money because you can use your time to make money, but you can’t use the money to…Sep 17, 2016Sep 17, 2016